See challenges through a new lens and map out a clearer path to your success

Tap into our expertise in human-centered leadership, design, and strategy to manage complexity, foster innovation, and grow a future-ready mindset.

We don’t just help manage change; we empower teams to thrive within it.

Reframe inconsistent team communications

by establishing clear norms, tools, and practices for collaboration.
Reframe outdated systems

by streamlining processes and crafting policies that align with current goals and values.
Reframe apathy

by engaging teams with meaningful work, clear purpose, and shared ownership of outcomes.
Reframe hierarchy

by empowering individuals at all levels to contribute and lead with confidence.
Reframe leadership gaps

by equipping leaders with the skills and confidence to inspire, guide, and grow their teams.
Reframe silos

by fostering cross-team collaboration and shared purpose through open dialogue and aligned goals.

Insights + Ideas

Peter Plumeau

The Eight-Second Reality: Reframing Leadership and Organizational Change

Peter Plumeau

In an era of shrinking attention spans, organizational culture and leadership practices must align with how people naturally engage with information today.

What is human-centered?

Human-centered design is an established approach that considers the multiple layers of human experience while problem solving, focusing on the unmet needs of the customers or constituents you are serving.

Design thinking embraces an iterative creative process.
It supports the refinement of multiple solutions through iterative change and testing versus a solution created with a one-and-done approach.

Strategic Planning

Execute a strategic planning process that empowers you to be proactive, enhancing adaptability and resilience, and equipping your team to confidently embrace opportunities, foster innovation, and skillfully surmount challenges.

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Design Sprint

Bring multi-disciplinary teams from a targeted problem identification process through a creative generative ideation session, ending with a tested prototype in a matter of days. Our Design Sprint process can adapt to the development of new products, new services, or team operations, all culminating in a co-creative experience that will gel a team in amazing new ways.

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Change Management Roadmap

Elevate your business with successful, comprehensive change management strategies that facilitate a culture of continuous improvement and deliver tangible gains in efficiency, productivity, morale, and profits.

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Future-Ready Advantage

Embrace uncertainty and equip your organization with the foresight and tools necessary to navigate an ever-evolving business landscape. Our Future-Ready Advantage is a comprehensive service designed to empower your decision-making, mitigate risks, and maximize opportunities in the face of uncertainty.

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Team Retreat

Create a refreshing and intentional experience that helps your team take time away from the day-to-day to come together in a meaningful way. Designing with empathy, we work to include moments of reflection and creativity while building energy for the work ahead.

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Business Process Optimization

Unlock your organization's full potential with a transformative consulting service designed to elevate operational efficiency and facilitate continuous improvement in your operations.

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Our Clients

“Peter and Michelle helped our leadership team through a strategic planning and engagement process. Their skills at communication and facilitation, along with their unique ability to sift through organizational challenges have been critical to enabling our team to both build greater understanding and identify important priorities and actions.”

Sue M., Executive Director, Capstone Community Action
“Michelle’s visual storytelling guided well over 100 participants through a very difficult discernment process, in a way that facilitated an outcome we all felt great about.”

Elissa J., Lead Minister
“Peter’s ability to cut through noise allows those around him to truly focus on what is important, what can be achieved, and how to get there.”

Christopher S., CEO of National Professional Services Firm
“Michelle is an incredible thought leader and training partner. She has helped me create learning programs that spark passion among non-designers about why design is important and how to embed design concepts in their approach to work.”

Marti K., Innovation Learning Practice Leader
“Peter is an exceptional strategic planner.”

Michael M., Management Consulting Vice President
“Michelle’s attentiveness to where individuals are during the group process while providing structure and movement forward is unparalleled. She really understands the barriers and dynamics at play WHILE engaging everyone in solution focused design.”

Jennifer J., Director, Social Work Training Partnership
“Peter’s work always incorporates a flexible strategic approach that is notable for his innate ability to genuinely understand and proactively anticipate the needs of stakeholders. His approach ensured that the deliverables materially contributed to the initiative’s success.”

- Richard P., Large City Agency Executive
“Michelle was fantastic at putting people at ease and generating a festive fun environment for everyone to shine and have voice.”

Skye C., Founder/CEO, SaaS Company

Let’s chat.

No engagement is exactly the same.

Curious? Sign up for a free 30-minute consultation to see what it could look like for your team.

Subscribe to our newsletter.

See challenges through a new lens and map out a clearer path to your success

Tap into our expertise in human-centered leadership, design, and strategy to manage complexity, foster innovation, and grow a future-ready mindset.

Reframe inconsistent team communications

Reframe outdated systems

Reframe apathy

Reframe hierarchy

Reframe leadership gaps

Reframe silos

What is human-centered?

Human-centered design is an established approach that considers the multiple layers of human experience while problem solving, focusing on the unmet needs of the customers or constituents you are serving.

Design thinking embraces an iterative creative process. It supports the refinement of multiple solutions through iterative change and testing versus a solution created with a one-and-done approach.

Strategic Planning

Design Sprint

Change Management Roadmap

Future-Ready Advantage

Team Retreat

Business Process Optimization

“Michelle’s visual storytelling guided well over 100 participants through a very difficult discernment process, in a way that facilitated an outcome we all felt great about.”

“Peter’s ability to cut through noise allows those around him to truly focus on what is important, what can be achieved, and how to get there.”

“Michelle is an incredible thought leader and training partner. She has helped me create learning programs that spark passion among non-designers about why design is important and how to embed design concepts in their approach to work.”

“Peter is an exceptional strategic planner.”

“Michelle’s attentiveness to where individuals are during the group process while providing structure and movement forward is unparalleled. She really understands the barriers and dynamics at play WHILE engaging everyone in solution focused design.”

“Peter’s work always incorporates a flexible strategic approach that is notable for his innate ability to genuinely understand and proactively anticipate the needs of stakeholders. His approach ensured that the deliverables materially contributed to the initiative’s success.”

“Michelle was fantastic at putting people at ease and generating a festive fun environment for everyone to shine and have voice.”

Let’s chat.

No engagement is exactly the same.

Curious? Sign up for a free 30-minute consultation to see what it could look like for your team.

Subscribe to our newsletter.

Design thinking embraces an iterative creative process.
It supports the refinement of multiple solutions through iterative change and testing versus a solution created with a one-and-done approach.