See challenges through a new lens and map out a clearer path to your success

Tap into our expertise in human-centered leadership, design, and strategy to manage complexity, foster innovation, and grow a future-ready mindset.

How might you build resilience
and creativity to flourish in an ever-changing world?

We don’t just help manage change; we empower teams to thrive within it.

In today’s fast-paced, unpredictable landscape, firms and organizations grapple with an array of challenges, from staffing uncertainties to financial constraints and disconnected teams. These daily demands can easily hijack your focus, diverting valuable energy from strategic growth and essential developmental pursuits for your team.

At Reframe Lab, we specialize in partnering with leaders to navigate this ever-evolving terrain. We’re dedicated to empowering your team to transcend these challenges through human-centered methods that employ empathy, collaboration, and visualization, fostering a culture of resilience and creativity that propels you above the chaos.

What is human-centered?

Human-centered design is an established approach that considers the multiple layers of human experience while problem solving, focusing on the unmet needs of the customers or constituents you are serving.

Design thinking embraces an iterative creative process.
It supports the refinement of multiple solutions through iterative change and testing versus a solution created with a one-and-done approach.

  • Strategic Planning

    Execute a strategic planning process that empowers you to be proactive, enhancing adaptability and resilience, and equipping your team to confidently embrace opportunities, foster innovation, and skillfully surmount challenges.

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  • Design Sprint

    Bring multi-disciplinary teams from a targeted problem identification process through a creative generative ideation session, ending with a tested prototype in a matter of days. Our Design Sprint process can adapt to the development of new products, new services, or team operations, all culminating in a co-creative experience that will gel a team in amazing new ways.

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  • Change Management Roadmap

    Elevate your business with successful, comprehensive change management strategies that facilitate a culture of continuous improvement and deliver tangible gains in efficiency, productivity, morale, and profits.

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  • Future-Ready Advantage

    Embrace uncertainty and equip your organization with the foresight and tools necessary to navigate an ever-evolving business landscape. Our Future-Ready Advantage is a comprehensive service designed to empower your decision-making, mitigate risks, and maximize opportunities in the face of uncertainty.

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  • Team Retreat

    Create a refreshing and intentional experience that helps your team take time away from the day-to-day to come together in a meaningful way. Designing with empathy, we work to include moments of reflection and creativity while building energy for the work ahead.

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    Business Process Optimization

    Unlock your organization's full potential with a transformative consulting service designed to elevate operational efficiency and facilitate continuous improvement in your operations.

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Our Clients

  • Vital Communities, Inc.

  • "Peter and Michelle helped our leadership team through a strategic planning and engagement process.  Their skills at communication and facilitation, along with their unique ability to sift through organizational challenges have been critical to enabling our team to both build greater understanding and identify important priorities and actions."

    Sue M., Executive Director, Capstone Community Action

  • “Michelle’s visual storytelling guided well over 100 participants through a very difficult discernment process, in a way that facilitated an outcome we all felt great about.”

    Elissa J., Lead Minister

  • “Peter’s ability to cut through noise allows those around him to truly focus on what is important, what can be achieved, and how to get there.”

    Christopher S., CEO of National Professional Services Firm

  • “Michelle is an incredible thought leader and training partner. She has helped me create learning programs that spark passion among non-designers about why design is important and how to embed design concepts in their approach to work.”

    Marti K., Innovation Learning Practice Leader

  • “Peter is an exceptional strategic planner.”

    Michael M., Management Consulting Vice President

  • “Michelle’s attentiveness to where individuals are during the group process while providing structure and movement forward is unparalleled. She really understands the barriers and dynamics at play WHILE engaging everyone in solution focused design.”

    Jennifer J., Director, Social Work Training Partnership

  • "Peter’s work always incorporates a flexible strategic approach that is notable for his innate ability to genuinely understand and proactively anticipate the needs of stakeholders. His approach ensured that the deliverables materially contributed to the initiative's success."

    - Richard P., Large City Agency Executive

  • “Michelle was fantastic at putting people at ease and generating a festive fun environment for everyone to shine and have voice.”

    Skye C., Founder/CEO, SaaS Company

Let’s chat.

No engagement is exactly the same.

Curious? Sign up for a free 30-minute consultation to see what it could look like for your team.

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